JULY 2023Retail Business Review5ContentsImpact of DigitalTransformation in Retail SpaceRobert Sjostrom,President Global Operational Services,Essity18Digital Shelf Center of Excellence: Key to Optimize E-commerceRobert Gosselin,Senior Director of Electronic and Digital Commerce / E-Commerce & Digital Director,Keurig Dr Pepper Canada22How HMSHost is Meeting the Needs of Travelers Now, and in the FutureNeil Thompson,Vice President,Digital,HMSHost25Decisions under uncertainty and highest competitiveness ­ can retailers still set themselves apart?Sebastian Walter,Vice President (VP),Otto Group26How New Technology Will Bring Magic to the Retail Customer ExperienceMichael Colaneri,Vice President,Retail, Restaurant & Hospitality,AT&T Business20The Impact of AI and IoT in E-commerce Violeta Olar Ardeljan,Vice President,Marketing Strategy and Planning,Global Industrial Company 16PG - 28Technology Enabling Smarter Location DecisionsBarrie Scardina,Head of Retail &Jim Kierski, Retail Consulting Lead, Americas,Cushman and Wakefield14Customer Experience in the Footwear IndustryRoger Graell,Chief Digital Officer,Bata Group24CXO INSIGHTSCXO INSIGHTSTOP 10RETAIL CONSULTINGPROVIDERS - 2023
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