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Retail Business Review: Weekly Brief
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Weekly Brief
Weekly Brief
Thursday, August 27, 2026 
Industry Contributors
By Jon Merrill, Director of Retail Operations, Chief Revenue Officer (CRO), B. B. Barns, Inc.
Merrill is Chief Revenue Officer at B.B. Barns, where he has spent more than 15 years helping grow the... Read more ‣
By Joe Apolloni, Senior Vice President of Retail Operations, Northern Tool + Equipment
By Amy Johnson, Retail Division Director, T&C Surf Designs
People went from ordering in a Sears catalog to ordering online with same-day delivery. Trends are... Read more ‣
Featured Vendors
Michael Carpenter, Co-Founder and Matthew Carpenter, Co-Founder
Smart Vending of Virginia is a locally operated vending service providing cashless, high-end machines across Hampton Roads. Founded by Michael Carpenter and his son Matthew, the company actively manages inventory, updates products based on demand,... Read more ‣
Simon Piskor, OwnerGabriel Junqueira, Sales Director and Nick Kallinicos, Creative Director
Rare Shopagear designs, manufactures and installs bespoke retail display solutions for brands and retailers. It manages the entire process from concept development to national rollout. By combining design, engineering and production expertise, the... Read more ‣
Feature of the Week
Customers may become irritated by lengthy processing periods since they anticipate prompt solutions. Customers with unclear return policies may feel misinformed about the procedure or unsure of their options, which frequently results in confusion and discontent. When returned goods are not handled a Read more ‣
Retailers that embrace robotics gain a competitive edge by enhancing customer experience.
Read more ‣
