JULY 2023Retail Business Review4The Secret to Improving Your Customer Experience: Prioritizing the Front-Line AssociateAlex Tallman,Director of Retail Experience & Education,Fleet FeetLAST WORDCOVER STORY0830IN MY OPINIONDeploying Technology that Creates a Delightful Customer ExperienceTope Sadiku,Global Head of Employee Digital Experience, The Kraft Heinz Company 12Crabtree ConsultingOptimizing Revenue for the Jewelry Retail IndustryMegan Crabtree, Founder and CEO
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