Euro COOP

Lukas Nemcik, VP

What a 180-Year-Old People-Powered Business Still Knows About Community

Lukas Nemcik

Lukas Nemcik

Regional Retail Pathfinder

As it approaches its 180th anniversary, the Czech COOP Group proves that cooperative business models are more relevant, modern, and essential than ever before.

The COOP Group in the Czech Republic stands among the oldest continuously operating commercial entities in the region, celebrating an extraordinary milestone next year: 180 years since its founding. From its very inception, the cooperative model was established as a visionary alternative to traditional joint-stock companies. While conventional corporations often concentrate vast amounts of wealth in the hands of very few individuals, cooperatives operate on a democratic foundation where numerous people invest smaller amounts to build and grow shared community assets.

In today's retail landscape, cooperatives remain undisputed leaders in regional accessibility. They successfully guarantee commercial infrastructure even in remote villages and smaller towns that would otherwise face total commercial isolation. What truly sets COOP apart from mass-market competitors is our deep regional authenticity, close proximity to customers, and a comprehensive concentration of essential daily services under one roof.

More Than a Store: The Heart of the Community

Cooperatives actively preserve and enrich the community fabric— not only by creating vital physical spaces where neighbors naturally meet and converse, but fundamentally through our governance model: one member, one vote. This democratic structure fosters active engagement, shared responsibility, and personal investment in the strategic evolution of the organization.

In our public communication, we consistently highlight the profound difference between COOP and international retail chains. To us, a customer is never an anonymous statistic or a transaction ID. They are a person with a specific name, a familiar face, a trusted neighbor, or a local colleague.

"We know customers no longer just want a grocery store— they expect a diverse ecosystem of vital services. That is why our stores have transformed into true multi-purpose community hubs." 

Transforming Rural Stores into Community Hubs

Recognizing evolving consumer needs, we have actively reshaped our store concepts. Alongside our carefully curated selection of high-quality regional products, our branches now host cozy local coffee corners, authorized over-the-counter medicine distribution, postal and shipping services, financial consulting, cash-back withdrawals, mobile operator points, and much more. Consequently, the local COOP store frequently serves as the beating heart of the municipality.

Technology and community commitment can coexist with a human face, putting people, local communities, and sustainability ahead of anonymous corporate profits.

Looking ahead, these complementary services will become even more crucial and widespread, driven by shifting lifestyle trends and accelerating digitalization. Anticipating this technological wave, several years ago we pioneered the COOP 24/7 automated store project, which is now operational in nearly 150 municipalities across the country.

These innovative automated stores grant secure access to shoppers outside standard operating hours, delivering unprecedented convenience. Utilizing advanced access control technologies, both local residents and tourists can shop seamlessly around the clock. This solution has proven exceptionally beneficial for tourist destinations where visitors arrive at varied hours, as well as for smaller rural settlements that would otherwise lose their grocery and commercial access altogether.

Sustainability through Short Supply Chains

Local accessibility also carries monumental significance for ecological sustainability and the promotion of short supply chains. Producing locally, selling locally, and employing locally represent the single most sustainable economic model imaginable. Moving goods back and forth across the entire country unnecessarily increases carbon footprints and strains infrastructure.

By shortening the distance between the farm, the processing plant, and the shopping basket, COOP minimizes environmental impact while supporting regional farmers and food producers. This localized approach guarantees maximum freshness, fosters regional economic resilience, and reduces unnecessary packaging and logistics waste.

European Cooperation and Shared Vision

We actively address these pressing economic and ecological challenges at the European level through EuroCOOP, where I have the honor of serving as Vice President. Enhanced international cooperation in joint procurement of goods, sharing cutting-edge retail technologies, and exchanging best practices represents an immense strategic opportunity for our movement.

Investing in People and Future Competitiveness

For quite some time now, we have leveraged this European network to organize professional staff internships and crossborder exchanges with cooperative organizations across Europe. These initiatives allow our employees to gain an invaluable international perspective, absorb innovative retail methodologies, and bring fresh operational insights back to their local branches.

By combining our 180-year heritage with cutting-edge digital automation, unwavering community commitment, and robust European cooperation, the COOP Group is fully equipped for the future. We prove every day that business can be conducted successfully with a human face—putting people, community, and sustainability ahead of anonymous corporate profits . 

The articles from these contributors are based on their personal expertise and viewpoints, and do not necessarily reflect the opinions of their employers or affiliated organizations.